Your Google reviews. Handled.
ReviewChat writes personalized replies to your Google reviews. Approve them through WhatsApp or email before they're published.
Step 1A new review arrives
ReviewChat detects new Google reviews automatically.
Marcus Vance
The Grand Heritage Hotel
“Loved the boutique room aesthetic and central location, but breakfast was late by 25 minutes and our room key demagnetized twice.”
Step 2ReviewChat drafts a reply
A natural, personalized response is ready in the reviewer's language.
Personalized reply generated
Tailored to the review and your business.
- Draft ready for WhatsApp, email or both
- Awaiting your approval
You're notified with the draft ready to review.
Step 3You're in control
Approve, edit or skip. Nothing is published without your approval.
ReviewChat
Review assistant
New 3★ Google review
Suggested reply — you approve first:
“Thank you for your feedback, Marcus. We're pleased you enjoyed the room and location, but we're sorry the breakfast delay and key-card problems affected your stay. We'll look into both issues with our team right away to prevent them from happening again. We appreciate you bringing them to our attention and hope to welcome you back for a much smoother experience.”
Every reply needs your approval
Nothing goes public automatically. Approve, edit or skip.
WhatsApp, email or both
Choose where you're notified and where you approve replies.
Natural replies in any language
Thoughtful, personalized responses written in your customer's language.
From five-star praise to difficult feedback, every response is written with care.
Your reviews. Your preferred channel.
Get notified about new reviews and approve suggested replies through WhatsApp, email or both. No dashboard to manage.
Get notified
Hear about each new review, with the suggested reply ready to read.
Approve & edit
Approve, edit or skip each reply where it suits you.
You choose each part separately — for example, get notified by email and approve on WhatsApp. ReviewChat is starting with free pilots: the Google Business Profile connection and WhatsApp delivery are being activated with pilot businesses.
Responding matters. Responding well matters more.
Of consumers expect businesses to respond to reviews.
Are likely to use a business that responds to every review.
Are put off by generic or templated responses.
Source: BrightLocal, Local Consumer Review Survey 2026. Survey population: US consumers.
Built for customer-facing businesses
Hotels & Boutique Stays
Respond thoughtfully to guest feedback, complaints and international reviews.
Restaurants & Cafes
Keep up with food, service and dining feedback without adding more admin work.
Gyms & Fitness Studios
Recognize positive member experiences and address concerns professionally.
Salons, Spas & Wellness
Give every client review a thoughtful, personalized response.
One simple price
Planned pricing • Billed monthly once your service is live
- Personalized AI-generated replies
- Owner approval before publishing
- Email and/or WhatsApp workflows (WhatsApp when available)
- Multilingual support
- No dashboard required
Free pilots are arranged individually with selected businesses. No payment is taken during a pilot.
Let's get your reviews handled.
Interested in trying ReviewChat or have a question? Send us a message.
Frequently asked questions
Does ReviewChat post replies automatically?
No. You approve, edit or skip every reply before it is published.
Do I need to log into a dashboard?
The routine approval experience is designed around email and WhatsApp. Initial Google authorization is a separate onboarding step.
Can I use email instead of WhatsApp?
Yes. Businesses can choose their notification and approval channels.
Will replies be written in my customer's language?
Yes. ReviewChat drafts responses in the reviewer's language and can provide the owner with a translation.
Can I try ReviewChat before paying?
We are arranging free pilots with selected businesses while our Google connection completes approval. Contact us to discuss availability.
How much does ReviewChat cost?
$19.99 per month per business location after the free trial, subject to the agreed pilot terms.